Detect when the user is struggling Anticipation
Finding
Sometimes users don't see an error, but their actions show that they are confused.
For example:
Type → Delete → Type again → Delete → Open help → Try again
The system can notice this pattern.
Idea
Instead of waiting for the user to ask for help, the interface can give a small hint when it sees that the user may be struggling.
For example:
“Having trouble? Here’s an example of what to enter.”
Having trouble? Here’s an example of what to enter.
ORD-2481-K
Watching
Runs on its own
Why I like it
We usually design for errors, but we don't always design for confusion.
With AI, the system could understand user behavior and offer help at the right moment, without adding more UI for everyone.
Help should appear when the user needs it, not all the time.